Refund Policy

Thanks for purchasing tickets at operated by Ellie Vause.

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.

After the 14-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.

Please Note The Following:

You must be 18+ to purchase tickets and may be expected to provide proof of age at the event venue. If you are declined entry to the event venue for (and not limited to) lack of ID, intoxication, management ban or other reason we will not be able to refund your ticket.

If you request a refund, Vause Management will not be liable for any fees incurred in the purchasing of these tickets. The amount refunded will reflect the amount received by Vause Management.

If you have any additional questions or would like to request a refund, feel free to contact us.